She said she'd register my complaint and get my money back. I was straight on the phone to Amazon and explained the situation to this lady. I shot straight out the front door to chase the guy from Amazon, but he'd long gone. "As I opened it up, out fell a box of Cadbury cookies.
"The box looked like it had been slightly opened up anyway, so I looked inside.Ĭarl Harper noticed the package was unusually light before the cookies fell out
As soon as I got into the house, I thought 'this is really light for a tablet'. I read it, he passed me the parcel and disappeared.
Biscuit book amazon driver#
"Because it was over a certain amount of money, there was a passcode that I had to read out to the delivery driver when he came to the door. Carl, from Sheffield, South Yorkshire, said: "I'd ordered a new iPad because my old one had packed in. Still waiting for a refund but in need of an iPad in the meantime, Carl has been forced to buy one from the high street.Īfter being contacted by journalists about the customer's complaint, Amazon said they were making 'things right' and have now promised Carl a refund within seven days. Unable to catch the delivery driver before he drove off, Carl contacted the retail giant and informed them of the mix-up.Ĭarl, who forked out the first installment of £113.80 when he ordered the tablet, claims he was told to send the biscuits back.ĭespite doing so on October 7, Carl says he received an email saying he was still going to be charged four more monthly instalment payments of £113.80 with the next due on October 16. It was only when he tore open the 'partly-opened' packaging that the 43-year-old says he spotted the sweet imposter nestled inside. Carl Harper received the parcel, which he believed to contain the £569 tablet, last month and noticed that the package seemed 'really light'. A man ordered a pricey iPad but claims he received a packet of Cadbury Cookies instead - only for Amazon to insist on charging him hundreds of pounds for the £1 biscuits.
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